Effective Date: 09-12-2024
At AccountingOnWeb, we strive to provide the best services and resources to our customers. However, due to the nature of our offerings, we maintain a strict No Return and No Refund Policy. By purchasing our products or services, you agree to the terms outlined in this policy.
No Returns or Refunds
Digital Products & Services:
All digital products, including but not limited to software, templates, and subscription-based services, are final sale and non-refundable once the purchase is completed.
Custom or Personalized Services:
Custom accounting services, consultations, or any other tailored solutions are not eligible for returns or refunds due to their personalized nature.
Intangible Deliverables: Any service or support provided remotely (e.g., via email, chat, or video conferencing) is deemed completed once delivered, and no refunds will be issued.
Exceptions:
In rare cases, exceptions may be considered under the following conditions:
Duplicate Payment:
If a duplicate payment was made in error, a refund for the additional payment may be issued upon verification.
Technical Issues: If a technical problem prevents you from accessing the purchased service, and we cannot resolve the issue, we may issue a refund at our sole discretion. All technical issues must be reported within 7 days of purchase. Dispute Resolution If you have concerns or questions about your purchase, please contact our support team at aowbussiness@gmail.com. While we maintain a no-refund policy, we are committed to resolving any issues you encounter to the best of our ability.
Acceptance of Policy
By completing your purchase, you acknowledge and agree to this Return and Refund Policy. Please review all product or service details carefully before proceeding with your transaction. If you have any questions about this policy, feel free to reach out to our support team before making a purchase.
Contact Information:
Email: aowbussiness@gmail.com
Support Hours: 11 AM To 11 PM (Indian Time : GMT by +5:30 Hours)
This policy helps ensure fairness and clarity for both our customers and our business. Thank you for your understanding.